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FirstGas, a new gas connections service, has been launched to support customers across the UK get connected quickly and easily. The introduction of its unique simple-to-use online service will simplify processes for smaller and one-off connections for its customers.

Backed by Fulcrum, the only independent utility connections company serving the whole of Britain, the FirstGas website www.firstgasconnections.co.uk offers a simple and easy approach to arranging new gas connections.

“For small businesses wanting a one-off connection, local housing developers working on smaller sites or people who just don’t know where to start when needing to get connected, FirstGas provides a clear and straightforward solution,” said Fulcrum CEO, Martin Donnachie.

“With FirstGas, making a request for a new gas connection now takes just a few clicks – its fast, simple and promises free advice with a quick call-back service.”

“The FirstGas brand aims to become the go-to site for anyone seeking a jargon-free champion of customer-service in our industry and has been launched following extensive research of the gas connections market,” said Head of Marketing and Communications, Craig Baugh.

He continued: “Our surveys show customers with infrequent, limited or one-off gas connection needs are often baffled by the complexity of our industry and find getting connected much more challenging than it should be. FirstGas is now here to do something about that.

“FirstGas sweeps away outdated industry norms, working incredibly close to customers throughout the process and keeping them informed in an open, straightforward and importantly, jargon-free way.”

The new FirstGas brand will complement and operate separately from Fulcrum’s existing utility solutions services for professional development businesses, specifiers and large house builders; Fulcrum’s existing website www.fulcrum.co.uk will continue to focus on technical support for larger developments and more complex installations.

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